Because First USA Lending offers you more lenders, A+ service and better rates by having your specific loan bid on by numerous lenders, YOU SAVE TIME AND MONEY. First USA Lending puts your loan up for auction to the best bidder with the lowest interest rate for your particular situation. This allows you perhaps to save thousands of dollars over the life of your loan.

With our online application you can apply for your loan anytime, and through e-mail or phone, keep up to date on your loan's status whenever it's convenient for you.

First USA Lending's vision is to combine the Internet's high-tech approach with the "high-touch" benefits of personal service. Here's how the loan process works:

1. Search for rates
and compare loans. Our rate database contains over 50,000 mortgage loans from 90 leading lenders.

2. Apply online securely
Our online application is easy - it takes most people just 20 minutes to apply. Your data is fully encrypted in transmission through MessageRX.com, and stored on the industry's leading secure servers. After we've received your online application, we'll check your credit and call you with a credit decision within 24 hours or sooner..

3. Work with a personal Loan Consultant.
As a borrower, you will work with a dedicated Consultant who will be your single point of contact during the application process. Your Loan Consultant will call you with the credit decision within 24 hours after receiving your online application, and continue to work with you by phone, fax and email right up until closing.

4. Check your loan's progresswith phone or E-Mail.
First USA Lending uses phone to help borrowers track the stages that their loan application goes through. This helps minimize uncertainty and anxiety off-line borrowers often experience wondering what's going on with their loan. Status updates on each step, from returning your signed disclosures to scheduling the appraisal, are logged daily and continually updated, so you always know your loan status.

5. Secure lender approval
Because First USA Lending is authorized to Fannie Mae's Desktop Underwriter, Freddie Mac's Loan Prospector and has been approved with many lenders direct. This means that those borrowers generally need to provide fewer documents, such as bank statements and paystubs, than most mortgage brokers require.
We can give you a credit decision within 24 hours or less. You have a decision and this cuts down the waiting time. Offline borrowers experience several days waiting when their off line mortgage broker has to hand over the application package to an outside lender.

6. Lock your loan online
First USA Lending accepts lock requests through phone or E-Mail 24 hours per day, and processes locks from 9 AM - 3 PM PST. You'll receive emails confirming both your rate lock request, and, within several hours at most, the rate you've locked in.

7. Review your closing costs.
Your closing costs are estimated at the time you apply for a loan, and disclosed up-front according to Federal regulations. These estimates are refined as the loan application proceeds, and usually, offline borrowers have no opportunity to review them until it's time to sign and close at the settlement company.
To eliminate this uncertainty and any last-minute surprises, First USA Lending presents continually updated closing costs through phone or E-Mail. Review these costs at your leisure and discuss them with YOUR Personal Loan Consultant if you have any questions prior to closing.

8. Sign documents at the settlement or title company
First USA Lending will choose an office convenient for you. Or, you can suggest a company to your Loan Consultant, who will take care of all the details directly with the company.

9. Let us know what you think
After your loan is closed, you will receive a short survey so you can rate the service you've received. We'll send you a gift certificate for completing the survey, and incorporate your suggestions into our loan processes.